Fly as a public aircraft operation (PAO) – for law enforcement, first responders, or other public safety/government officials
When considering your options, be sure to remember that:
Delivering goods by drone is allowed under part 107 (sUAS rule) as long as you maintain visual line-of-sight with the drone and comply with all aspects of the rule
Never carry hazardous materials unless you’ve received authorization from the FAA
Drone operators needing to fly in controlled airspace that is not currently included in LAANC, or a disaster temporary flight restriction, must contact the FAA’s System Operations Support Center (SOSC) by emailing 9-ATOR-HQ-SOSC@faa.gov.
Whatever operational path you take, the FAA strongly recommends you coordinate with local government and/or public health officials, and/or the community you are intending to serve, before flying in support of COVID-19 response efforts. This is a pre-requisite for the FAA to expedite approvals outside of normal processes.
The FAA will continue to monitor the situation and provide updates as needed. The FAA’s UAS Support Center is also available to help if you have questions at 844-FLY-MY-UA or firstname.lastname@example.org.